New Year’s resolutions can seem like either a noble pursuit or a joke, depending on how positively or negatively you think about them. A negative view looks at how many people fail to keep their resolutions beyond a month or… Read More
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Why AI Can’t Replace Customer Service Agents
Artificial intelligence (AI) has been making leaps and bounds in just the last year. Today, you can create realistic-looking videos and images, and there are even chatbots that fool people calling different businesses because they sound so much like a… Read More
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Why Customer Service Matters
Customer service is defined as the company’s support of a customer before, during, and after a business interaction. Communication lines include face-to-face, phone, email, and pop-up chat box interactions. For very large companies, it often includes FAQ articles. AI is… Read More
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What Is Good Customer Service?
In a strange age where A.I. is creeping further into our lives for better or for worse, personable connections are becoming murkier. In business, some companies choose to use A.I. bots to perform over-the-phone customer service rather than human beings,… Read More
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Identity and Work Uniforms
Our clothing identifies us in some way, and the same is true when it comes to professional workwear. How we dress at work not only tells people something about ourselves but also something about the company we work for. Below,… Read More
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Improve Customer Service with Towel Rental
2014 is in full swing. This is the time that people all across the globe are hitting the ground running with their New Year’s Resolutions, which is music to the ears of gym owners. The New Year means many are… Read More
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Ditch that Big, National Uniform Rental Company and choose Customer Service
You are a savvy business executive. You know that no matter what you do as a business, people will always judge you and your employees by appearance first. That is just the way people operate, which is why you have… Read More
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Comparing Independently Owned Uniform Rental Companies to Corporate Giants
Choosing between uniform rental companies can be a tough task. There are so many factors to consider, from price to convenience to uniform quality, customer service, and more. And then there is the big question; do you go with one… Read More