Choosing between uniform rental companies can be a tough task. There are so many factors to consider, from price to convenience to uniform quality, customer service, and more. And then there is the big question; do you go with one of those corporate giants or do you choose an independently owned uniform rental company?
Comparing Independently Owned Uniform Rental Companies to Corporate Giants
- Superior Customer Service: Where do you get the best treatment, a corporate giant, like Walmart, or at a local store? Unlike big businesses, small, independently owned stores take the time to make sure your shopping experience is everything you expected and more. Why? They care. Unlike those corporate giants, independently owned businesses care about each and every one of their clients. To these businesses, you are more than just another order that needs to be filled, you are a person.
- Avoid Hidden Fees: Is the price you pay for your current uniform rental services more than the price you agreed upon when you first signed your contract? If so, you are not alone. This is the number one complaint with most corporate giants: hidden fees. Large uniform rental companies try to lure their customers with what appear to be low prices. However, if the price is too good to be true, it probably is. Small, independently owned rental companies tend to be upfront with you about price. They will not try to pull the wool over your eyes.
- Conflict Resolution: If you work with one of the corporate giants and you have a problem, who do you go to? You will probably call an 800 number and talk to a machine for 10-15 minutes before being transferred to a person who couldn’t care less about you or your business. You deserve to work with a uniform rental company that believes in you and your business as much as you do.
The choice is clear: Lord Baltimore Uniform Rental, an independently owned, Maryland company that has thrived because of our responsive, attentive, professional customer service. We love spoiling our customers. For over 30 years, Lord Baltimore has provided top quality uniform and towel rental, microfiber mops, medical garments, and a wide range of additional products throughout Maryland, Washington DC, northern Virginia, Southern Pennsylvania, and Delaware.
You don’t have to take our word for it. Our satisfied customers say more than we ever could. In fact, our customer retention was an incredible 96% in 2012.
If you have any questions about Uniform Rental, please contact Joe Bateman at Lord Baltimore Uniform at 800-292-1224 or visit LordBaltimoreUniform.com. You can also follow us on Facebook, Twitter, LinkedIn, and Google+.