What are BBB reviews? Do they matter? Learn more here!
The Better Business Bureau, also known as the BBB, is a non-profit organization founded in 1912 with a mission to validate the integrity of local businesses and hold businesses accountable for substandard service. The Greater Maryland BBB, serving Maryland, is one of many BBB groups serving the U.S., Canada, and Mexico and is completely independent of government funding.
You might have seen companies highlight their BBB rating, but what does it mean? What’s the importance of BBB reviews? When shopping for a uniform rental company, don’t forget to look at its BBB reviews.
What Are BBB Reviews?
The Better Business Bureau gives out two kinds of reviews. One is an accreditation as a recognized, trustworthy business. The other is a grade between A and F.
Accreditation is a big deal. The BBB might reach out to a company, or a company might apply for accreditation. The business must meet a set of criteria, including:
- Six months minimum in operation
- Bonding and licensing to perform given service in your jurisdiction
- No government ethics violations
- All government and BBB advertising standards met
- All contracts met
- No unresolved customer complaints (the BBB can help you resolve them if present)
- Business website has standard privacy and security for customers’ financial information
The BBB grade can apply to a business, whether accredited or not. The grade, like the accreditation, mainly focuses on how well businesses meet their customers’ needs. The grade will likely be higher if the company has a customer support team.
The BBB Consumer Reviews
There is a third kind of review that the BBB offers, a star rating between 1 and 5 that consumers can give online, along with their commentary. The more people who have something honest to say about a business, the better you can know the business before even chatting with them.
The Importance of BBB Reviews
Finding a business you can trust is important, whether you are looking for one as a consumer or another company. When hiring another business to help your own, you are trusting it to help take good care of your customers. You are also providing business financial information, which needs diligent protection. It’s worth checking out a company’s BBB reviews before you hire! Find out more about Lord Baltimore Uniform Rental through BBB here.
Trust Your Employee Uniforms to the Professionals at Lord Baltimore
For over forty years, Lord Baltimore has provided cost-effective uniform rental services throughout the East Coast, including Maryland, Washington DC, Northern Virginia, Southern Pennsylvania, and Delaware.
To learn more about how employee uniforms can help your business, please contact Joe Bateman at Lord Baltimore by calling 800-292-1224 or visit LordBaltimoreUniform.com. We also handle uniform and mat rentals and purchases for restaurants. Additionally, we also sell and rent uniforms, shop towels, fender covers, and mats for the manufacturing and automotive industries.