Our clients come back because we provide excellent customer service, among other benefits. Did you know that Lord Baltimore has a 96% customer retention rate? Today we’re going to go into detail about why our clients come back.
We Make Life Easier for Our Clients
When you have a uniform rental program that prides itself on making on-time deliveries, making it easy for clients to repair or replace uniforms, and professionally launders uniforms, it takes the stress away from our customers. What’s even better is that our billing and invoicing process is straight forward. Our clients know what they’re paying for without confusion. Here, we’re all about streamlining processes. The uniform rental process is smooth, straightforward, and comprehensive when you hire Lord Baltimore Uniform Rental.
Loyalty for Locally-Owned Businesses
Locally-owned businesses have a level of care that you rarely see in regards to larger firms. We’re the perfect alternative to Cintas. We believe in small businesses. We genuinely understand that it takes a lot of hard work and dedication to making a small business successful. Our commitment to our clientele is ensuring that their team looks professional and on point. We also have products geared towards keeping businesses hygienic. From the presentation of your team to the presentation of your business, we care about it all.
High-Quality Uniforms Suited for Various Industries
It’s not enough for clients to appreciate how we communicate with them and our expertise. It also matters that clients love the products that we offer. Our high-quality uniforms are designed to keep employees safe, fully-functional at work, and stylish and professional-looking. With that in mind, it takes high-quality materials to get the job done. What’s even better is that your team can look polished without you breaking the bank.
You can consider Lord Baltimore Uniform a one-stop-shop. From uniforms to cleaning products, to mats and towels, we offer a variety of products that will benefit your small business. We even specialize in custom emblems and embroidery if your goal is to spread brand awareness. Do you want to keep your supply of hand soap at an all-time high during this pandemic? We have you covered. Do you want to minimize the dust in your building? No problem. Is your logo so unique and visually appealing that you want it on your uniforms? How about your entry mats? The point is that we go far beyond renting our uniforms.
Why Our Clients Come Back, in a Nutshell
- Our expertise
- Our excellent customer service skills
- Simple Invoice and Billing
- Our wide variety of services
- Us being a locally-owned business that believes in other locally-owned businesses
Trust Your Employee Uniforms to the Professionals at Lord Baltimore
For over forty years, Lord Baltimore has provided cost-effective towel rental services throughout the East Coast, including Maryland, Washington DC, Northern Virginia, Southern Pennsylvania, and Delaware.
To learn more about how employee uniforms can help your business, please contact Joe Bateman at Lord Baltimore by calling 800-292-1224 or visit LordBaltimoreUniform.com. We also handle uniform and mat rentals and purchase for restaurants. Additionally, we also sell and rent uniforms, shop towels, fender covers, and mats for the manufacturing and automotive industries.