Tenured employees benefit customers tremendously. Our average employee tenure here at Lord Baltimore Uniform Rental is 15 years!!! Our family-oriented culture is the reason why many of our employees stick around for so long. With that in mind, we also treat our customers like family. We know how much the longevity and reputation of your business mean to you. When you partake in a rental uniform program like ours, you’ll only get the best, most high-quality attire and products. Today we’re going to discuss how tenured employees improve customer service.
Tenured Employees Have Special Knowledge
The longer you perform a job, the better you’ll be at it. Tenured employees enhance their skills over time, but they also acquire specialized knowledge that always has the customer’s best interest at heart. It’s not enough to talk to a friendly professional. You want to have confidence in their skills and the information that they relay to you. Our tenured employees here have evolved with the uniform rental industry, and you can trust their expertise.
The Vets Here at Lord Baltimore Uniform Rental Believe in Building Personal Connections
Once again, we’re family-oriented. With that in mind, it’s not enough for our team to bring in revenue and only sell products. We believe in building connections with our clients. We become familiar with the needs, businesses, and communication styles of our clients. In a nutshell, we understand that every client is different and has different needs. We adjust and accommodate our clients accordingly.
Low Turnover Rates Are Better for the Customer Experience
Low turnover rates mean a lot in the world of business. Typically, when any company (like Lord Baltimore) can retain its employees, this helps the customer experience. When employees don’t want to leave their jobs, typically, employee morale is high. Happier employees equal happier customers. The tenured employees here are proud of the work that they do and are delighted to take care of clients diligently. When you choose us as your uniform rental program, you can look forward to:
- Knowledgeable Employees
- Saving Money on Buying Uniforms
- Not Needing to Launder Your Uniforms
- Partner with a Local Business That Has character, charm, and heart and can take care of your needs better than larger firms
Trust Your Employee Uniforms to the Professionals at Lord Baltimore
For over forty years, Lord Baltimore has provided cost-effective towel rental services throughout the East Coast, including Maryland, Washington DC, Northern Virginia, Southern Pennsylvania, and Delaware.
To learn more about how employee uniforms can help your business, please contact Joe Bateman at Lord Baltimore by calling 800-292-1224 or visit LordBaltimoreUniform.com. We also handle uniform and mat rentals and purchase for restaurants. Additionally, we also sell and rent uniforms, shop towels, fender covers, and mats for the manufacturing and automotive industries.