Lord Baltimore Uniform Rental is a locally owned business centrally located in the Baltimore area. Locally owned companies provide high-quality customer service, more so than large national firms and tend to be more consistent. At large national firms, it’s impossible for employees to know everyone’s name, but if you want a personalized experience, then you should partner with Lord Baltimore. Keep reading to discover more about the benefits behind supporting a locally owned business.
They Care About Their Communities
Lord Baltimore cares about our customers. We believe that high-quality customer service involves more than trying to close a sale. We’re highly trained to work with you to discover what your needs are and what will work best for you, your employees, and your business overall. Large national firms care about their customers, but it becomes difficult for them to distribute the one-on-one attention that customers need. At Lord Baltimore, you have the chance to know the faces behind the product and become familiar with the people that tend to you.
Better Customer Service
Calling a 1-800 number can prove to be quite frustrating. Customers are often transferred a few times to get a representative that doesn’t confidently relay company policies to the customer. Since business owners of locally owned businesses have a direct connection to their employees, it adds personalization to the renting experience. Your inquiries, concerns, or problems are always acknowledged.
Here at Lord Baltimore, everyone on our front line has an average tenure of fifteen years. Our team knows what they’re doing and has the confidence to help you. We guarantee that we’ll get back to you within 24 hours and provide the expert service that you need.
Gives a Community Character
Chain companies don’t give communities character the way that locally owned businesses do. Just as you would enjoy a family-owned diner down the street, you can enjoy coming into Lord Baltimore and let us benefit your business. Being right in the heart of Baltimore gives us flavor, soul, and character. But we also service the entire DMV area along with Southern Pennsylvania and Delaware.
Trust Your Employee Uniforms to the Professionals at Lord Baltimore
For over forty years, Lord Baltimore has provided cost-effective towel rental services throughout the East Coast, including Maryland, Washington DC, Northern Virginia, Southern Pennsylvania, and Delaware.
To learn more about how employee uniforms can help your business, please contact Joe Bateman at Lord Baltimore by calling 800-292-1224 or visit LordBaltimoreUniform.com. We also handle uniform and mat rentals and purchase for restaurants. Additionally, we also sell and rent uniforms, shop towels, fender covers and mats for manufacturing and automotive industries.