Business is very much like dating. When you are trying to woo a woman, you pull out all of the stops: you dress nice, you remain on your best behavior, you compliment your date, and you try to be the best person you can. Over time, while you may not always be Prince Charming, you continue to go out of your way to always be cordial. Forming business relationships is very similar. There is an initial wooing process, followed by the actual relationship. However, if you are not careful and stop putting in the effort, you could find yourself dumped by your significant other or, in this case, your client.
Break ups, both in your love life and in the business world, hurt. And while your heart may not be hurting when a client decides to leave your company, your bottom line will. For this reason, it is important to avoid the following Bad Habits that could be costing your Business.
- Showing up late: We understand that there are sometimes outside forces at play, such as traffic or a flat tire, which can cause you to show up late for a meeting or appointment. However, it is important to remember that your client’s time is just as valuable as your own. Apologize for the inconvenience and make sure it does not happen again. When you constantly show up late, it shows the client that you do not believe them to be a priority. If being late is unavoidable, for the reasons we mentioned above, be sure to call ahead and inform your client of the reason you are running late. A little courtesy goes a long way.
- Getting sidetracked: When meeting with a client, make that client your top priority. Do not answer your phone, do not check your email, do not do anything that takes your attention away from your client.
- Failing to follow up: Your initial meeting is just that, the initial meeting. It is important to follow up with your client. While your client may not be waiting by the phone for your call, they do expect to hear from you.
- Appearing messy and disheveled: If you and your employees look unkempt, what do you expect your client to think? If you don’t care enough about your own company, why would your client ever think you would care about their company?
Uniform Rental from Lord Baltimore
While we cannot help you with numbers 1-3, we can help you and your employees look more professional. At Lord Baltimore, we provide uniform rental and uniform purchase to companies in Maryland, Washington DC, northern Virginia, Southern Pennsylvania, and Delaware. With a strong commitment to customer service and a service guarantee to back it up, Lord Baltimore Uniform is your optimal choice for uniform supply. We are confident in our ability to provide you with service above and beyond uniform rental industry standards.
To find out if Uniform Rental is the right choice for your gym, spa, or fitness center, please contact Joe Bateman at Lord Baltimore Uniform at 800-292-1224 or visit LordBaltimoreUniform.com. You can also follow Lord Baltimore on Facebook, Twitter, LinkedIn, and Google+.